Whatever You Need, When You Need It!
CAPABILITIES AND WHAT WE OFFER
When you need a rapid response that keeps your field service engineers fully equipped with consumables, tools, uniform and anything else they need to carry out the installation and maintenance, we can offer you complete peace of mind in any industry.
Our dedicated managed services team is highly motivated and driven to help keep your engineers out in the field with the right protective equipment and the right parts and components whenever they need them. We understand that time stops for nobody and therefore, getting vital equipment, spares, consumables, tools, and PPE to engineers as quickly as possible is crucial for you to meet your targets.
CHH makes it easy for you to get what you need, when you need it. With our personalized online ordering portal, we provide unique access to an app for engineers that is tailored to meet their specific business needs. In addition, we provide visibility to available inventory and offer various reporting functions.
SUPPLIERS WE WORK WITH
Nobody likes downtime and in today’s connected environment, nobody can afford it either. We specialise in helping our customers realise the highest uptime possible, by keeping field operations moving with around-the-clock managed services. CHH powers connectivity. We couldn't do this without support from our trusted supply chain. Here are just a few of the key partners we work with:
MARKETS WE COVER
CHH has a footprint in several sectors connected to UK telecoms, through both our engineering and manufacturing division, and our managed services team.
Meet the team
Behind the scenes of CHH’s success to date is our people; people who live and breathe our company values in every aspect of life, whether they are in leadership or supporting roles. Here are the people who keep our business and the country moving:
Laura simply gets the job done. As Managing Director of our Managed Services team, she is a born problem solver and avid trouble-shooter, committed to helping our customers find fast solutions to all their in-field challenges. Laura is responsible for a growing team at CHH which plays a critical role in ensuring that all the connectivity solutions the country enjoys today, continue to work behind the scenes.
Sam has worked at CHH for 8 years and was the first account manager to join the Managed Services team. Sam is bright and bubbly and brings not only lots of laughter to our team but also educates us with a fact each day. Sam is the mother of our team and will ensure every member of the team is looked after and will always go above and beyond to help everyone.
Rosie has worked at CHH for 4 years coming from a background of customer management therefore bringing a breadth of customer service experience. Rosie is very driven and jumps at the chance to manage new customers or projects. Rosie is the most diplomatic member of our team and with her past education and inquisitive nature helps to educate our team on current affairs.
Michelle has worked at CHH for 2 years and initially worked as our office admin. Due to Michelle’s ability to pick up tasks quickly and her kind caring nature we swooped in and made Michelle a member of the Managed Services team full time. Whenever someone asks for help Michelle is always the first to step up.
Garry joined CHH 1 year ago as our Warehouse Manager. Garry’s management approach ensures the warehouse runs smoothly and continues to achieve the exceptional OTIF. Garry is quick to spot an area for improvement and is also open to feedback from the whole team which makes him a fantastic Warehouse Manager.
The CHH warehouse team is responsible for getting you what you need, when you need it. They are the people behind the scenes making sure the items you want are waiting for you with an over 99% on time in full record. With over 10,000 orders and over 135,000 parts shipped monthly, engineers can rely on CHH to supply what they need to get the job done.